Privacy Policy

Privacy and Security

INTRODUCTION

Vanguard Performance ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

This Privacy Policy applies to personal information collected through any written, electronic, or oral communications, and includes data collected online or offline when you:

  • Access our website and any associated webpages;

  • Use any applications or services provided by Vanguard Performance;

  • Interact with our advertising and applications on third-party websites that link to this Privacy Policy;

  • Utilize our lab testing services.

By accessing or using our services, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should refrain from using our website or services.

We reserve the right to modify this Privacy Policy at any time, with updates effective immediately upon posting. If changes are significant, we will notify you through our regular communication channels. It is your responsibility to review this policy periodically for any updates.

Our services are only available to individuals 18 years or older. By using our services, you confirm that you meet this age requirement.

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect personal information that identifies, relates to, or can be associated with an individual, including but not limited to:

  • Information You Provide:

    • When you fill out forms, create an account, or make a purchase.

    • When you contact customer support or request services.

    • When you participate in surveys or promotions.

  • Automatically Collected Information:

    • Technical details such as IP address, browser type, and operating system.

    • Usage data including interactions with our website and advertisements.

    • Cookies and tracking technologies that enhance user experience.

  • Third-Party Information:

    • Data received from business partners and social media platforms in compliance with their respective policies.

2. USE OF COOKIES AND TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to:

  • Improve website functionality and user experience.

  • Recognize returning users and save preferences.

  • Collect data on website traffic and interactions.

  • Serve personalized content and advertisements.

You may modify your browser settings to refuse cookies, though some features of our website may not function properly if cookies are disabled.

3. HOW WE USE YOUR INFORMATION

We use the information collected for purposes including, but not limited to:

  • Processing transactions and fulfilling service requests.

  • Communicating updates, marketing offers, and other relevant information.

  • Personalizing user experience and improving website navigation.

  • Ensuring security, fraud prevention, and legal compliance.

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

  • Service Providers: Third-party vendors who assist in providing our services.

  • Labs and Consultants: To facilitate lab testing and health-related consultations.

  • Regulatory Authorities: When required by law or public health regulations.

  • Business Transfers: In the event of mergers, acquisitions, or business restructuring.

  • Marketing and Advertising Partners: Subject to applicable laws and your consent preferences.

We do not sell or rent your personal information.

5. DATA SECURITY

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure. You are responsible for maintaining the confidentiality of any account credentials.

6. HIPAA COMPLIANCE

Vanguard Performance prioritizes your privacy and security, particularly when handling sensitive health-related data. Our website is dedicated solely to managing and storing information related to your product purchases. No protected health information (PHI) is stored here.

All PHI is securely maintained in a separate, HIPAA-compliant electronic Health Records (EHR) system. This ensures that your sensitive medical data remains confidential and is accessible only to authorized personnel in compliance with strict healthcare privacy regulations. Our dual-system approach provides the highest level of protection, so you can shop with confidence knowing that your health information and purchase details are safeguarded with industry-standard security protocols.

7. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict processing or object to certain data uses.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

8. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

9. RETENTION OF YOUR INFORMATION

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware that a minor has provided personal information, we will take steps to delete it.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

12. CONTACT INFORMATION

For questions or concerns regarding this Privacy Policy, you may contact us at:

Vanguard Performance
info@vanguardperform.com
707-968-1555
2901 Cleveland Ave. Suite 202, Santa Rosa, CA 95403